What callers hear, managed like the rest of your infrastructure.
Keep every announcement next to the sites, services and numbers it plays on. Bring in the recordings you have, keep every language in step, and download audio ready for your PBX.
One script. Every language. One consistent voice.
Each announcement keeps a master script with every language version side by side. AI drafts the translations; a person reviews each one before it is recorded, and a change to the master flags every other language as out of date.
- 18 languages with regional variants, including right-to-left Arabic
- Version history for every recording, with the voice and text it used
- Re-record a whole announcement in one voice across all languages
Call a live number. Get its menu tree back, transcribed.
Discovery dials a number you are authorized to test, records every prompt it reaches, transcribes it and detects the menu options, then walks the tree to the depth and call budget you set.
- Each node classified: menu, message, queue or transfer, voicemail
- Options that reach a person or an emergency line are never pressed
- Turn any discovered prompt into an announcement in one step
Know what every number reaches and what callers hear there.
Sites hold their phone services, numbers and extensions. Each service has announcement slots (greeting, after hours, holiday, queue, voicemail) so gaps show up before a caller finds them.
- DIDs, extensions, carriers, circuits, gateways and SBCs in one place
- Numbers routed to the service or extension they reach
- Language gaps and unfilled slots per service, at a glance
Bring a whole estate over in one upload.
Drop a ZIP of existing prompts. Folder and file names are read for site, service, slot and language, every file is transcribed, and nothing is created until a person has checked the match. Sites, numbers and extensions load from a workbook with a dry-run check.
- Matches by site code, city, DID, slot and language in the file name
- Languages of the same announcement grouped automatically
- Reuse one announcement as a template across many sites
From a folder of WAVs to PBX-ready audio.
Six steps, one place, and a person signs off before anything is published.
- 01Import
Upload WAVs or a ZIP of the prompts you have today.
- 02Transcribe
Every file becomes text you can read and search.
- 03Translate
AI drafts each language from the master script.
- 04Review
A person approves every transcript and translation.
- 05Record
One consistent voice across sites and languages.
- 06PBX-ready
Download in the exact format your platform plays.
Download it in the format your platform plays.
Each announcement converts to the sample rate and encoding the target platform expects. If a conversion fails, you get an error, never a file that won’t play.
- GenesysWAV µ-law, 8 kHz
- Cisco UCMWAV µ-law, 8 kHz
- AvayaWAV PCM, 8 kHz
- NetSapiensWAV PCM, 8 kHz
- Five9WAV PCM, 8 kHz
- Webex CCWAV PCM, 8 kHz
- RingCentralSource audio
- Universal telephonyWAV PCM, 8 kHz
It tells you what’s missing before a caller does.
The overview lists what callers would notice: numbers that aren’t routed, services without a greeting, announcements waiting for review or missing one of your languages, aging numbers and expiring carrier contracts.
- Language coverage per locale
- Number inventory by status
- Recent changes with who made them
The whole voice estate, in one product.
Every message callers hear, in one place
Greetings, after-hours, holiday, queue and voicemail messages for every site and service. Each announcement keeps one master script with every language version side by side, plus every recording it has had.
Multilingual voice, reviewed by a person
Record in 18 languages, from English, Spanish and French to Chinese, Arabic, Hindi and Japanese, with regional variants such as US, Mexican and Castilian Spanish or Canadian French. AI draft translations wait for a person to approve them, and when the master script changes, out-of-date languages are flagged.
Bring the recordings you already have
Upload single WAV or MP3 prompts or a whole ZIP. Files are matched to their site, service, slot and language from folder and file names, transcribed, and held for review before anything is created.
Map a live phone menu by calling it
Point discovery at a number you are authorized to test. It calls, records each prompt, transcribes it, detects the menu options and walks the tree to the depth you set. Options that reach a person or an emergency line are never pressed.
Audio in the format your platform expects
Download any announcement converted for Avaya, Cisco, Genesys, NetSapiens, Five9, Webex and others, as 8 kHz µ-law or PCM WAV to match the platform. If a conversion fails, the download stops with an error instead of shipping the wrong file.
Know where every number lands
Sites, phone services, numbers and extensions with real relationships between them, plus the carriers, circuits, gateways and SBCs underneath. Point each number at the service or extension it reaches.
It tells you what’s missing
Numbers that aren’t routed, services without a greeting, announcements waiting for review or missing one of your languages, aging numbers and expiring carrier contracts, all listed in one place.
Your own voice, with consent
Clone a custom voice from your own recordings, with a signed consent attestation from the speaker, so every site and language sounds like the same organization. Included on Business and Enterprise plans.
Downloads for Avaya, Cisco, Genesys, NetSapiens, RingCentral, Five9, Webex and more. Platform names are used only to describe file compatibility.
Put every announcement in order.
Start a 7-day free trial with a company email, or talk to sales about an Enterprise pilot for a larger estate.